FAQ
Frequently Asked Questions
Have questions about shopping in Singapore? Here are the answers to the most common queries from first-time visitors and seasoned local shoppers alike.
What are Singapore's shopping hours?
Most retail stores and malls in Singapore are open daily from 10am to 10pm, including weekends and public holidays. Convenience stores operate 24 hours, while some specialty and independent boutiques may have shorter hours — it’s always worth checking ahead for smaller stores.
Can tourists claim a tax refund on purchases?
Yes! International visitors are eligible for a GST refund of 9% on qualifying purchases of S$100 or more (before GST) from participating retailers.
Simply request an eTRS ticket at point of purchase and submit your refund claim at Changi Airport before departure.
What payment methods are widely accepted?
Singapore is a highly cashless society. Credit and debit cards (Visa, Mastercard, Amex) are universally accepted, and most retailers support PayNow, GrabPay, Apple Pay, and Google Pay. Cash is still accepted everywhere, though large-denomination notes may occasionally be turned away at smaller stores.
Are there bargaining opportunities in Singapore?
Fixed-price retail is the norm in malls and most standalone stores.
However, bargaining is culturally accepted — and often expected — in markets, electronics shops at Sim Lim Square, and some independent retail along Bugis Street. Be polite, reasonable, and respectful in your negotiations for the best results.